Any version of Outlook can be covered from Outlook 2000, Outlook XP, Outlook 2003, Outlook 2007 to Outlook 2010. All Outlook courses are one day in length. Outlook 2007 & 2010 courses also show delegates how to use the new ‘Fluent’ Office interface & find their way around the Ribbon.

MS Outlook Introduction
This course introduces the delegate to the basic commands, functions and capabilities of Microsoft Outlook. It is designed for those computer users who are new to Outlook and need to learn its basic features.

• Send, receive, reply & forward e-mail messages
• Use folders to manage messages & other Outlook objects
• Work with file attachments
• Organise, view & print information
• Use the Calendar to create and edit appointments or events
• Save contact details & address emails to contacts
• Manage tasks
• Create notes
• Use Office documents in Outlook

MS Outlook Advanced
This course provides delegates with a brief overview of Outlook basics plus introducing them to its advanced features. It is designed for the experienced computer user and demonstrates to delegates how elements within Outlook can be combined to keep them organised and up to date with events, tasks and managing mail.

• Use & customise Outlook Today
• Customise the look of mail
• Customise menus & toolbars
• Create Outlook forms and mail templates
• Use mail with Office applications
• Integrate contacts with other Outlook components
• Use contacts for a Word mail merge
• Configure calendar options and time zone information
• Plan a meeting with others and book resources
• Create and update recurring tasks
• Grant permissions to others
• Assign delegate access
• Use Public Folders
• Use Remote Mail
• Work with Offline Folders
• Synchronise folders
• Use the journal to record entries for Office files
• Use the Newsreader

Email us now at andyhardy@f1rstit.co.uk or call us on 0115 926 2078 to discuss your Microsoft Outlook training needs.